What does ARC or eARC require from the cable?

ARC runs on the audio return channel; eARC needs the Ethernet/HEAC channel and more bandwidth — a basic cable can fall back to ARC or go silent.

Answer: eARC needs the HEAC (Audio Return + Ethernet) channel and enough bandwidth for object-based audio — a Standard-tier cable may not have either.

  • ARC carries compressed audio back from the TV to the receiver on the same cable.
  • eARC carries higher-bitrate formats and depends on the Ethernet/HEAC pair; cables built without it fall back to ARC or produce no audio.
  • Symptom to look for: picture is fine, sound is missing or only stereo.

If a customer reports "video OK, no sound", test the same cable on a plain source before blaming the TV firmware.

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Frequently asked questions

Does eARC need a special HDMI cable?

Yes — eARC needs the HEAC (Audio Return + Ethernet) channel and more bandwidth than ARC; a basic cable may fall back to ARC or go silent.